Service Stream signs five-year technology contract with NBN Monday, 21 September 2015

Service Stream has signed a new five-year Multi-technology Integrated Master Agreement (MIMA) with the National Broadband Network (NBN), taking responsibility for allotted work in planning and implementing the construction of broadband infrastructure.

The agreement covers the Fibre to the Node (FTTN), Fibre to the Premise (FTTP) and Fibre to the Basement (FTTB) technologies, but not the HFC component of the network. Service Stream will start the initial program of work in December 2015 in Victoria.

The five-year contract falls under the NBN's new outcomes-based MIMA scheme for its agreements, which started being rolled out in June 2015. Previously, the NBN used a Network Services Master Agreement (NSMA) template for these types of contracts.

Other than Service Stream, other services companies like Downer, Transfield, Visionstream, Fulton Hogan and WBHO are also signed up to MIMA-based contracts.

With the MIMA, Service Stream will compete against delivery partners, and will be remunerated based on outcomes.

Service Stream is an essential network services company which has previously deployed FTTN technology successfully in NSW and Queensland.

According to the company, the scope of work it undertakes for fixed line communications networks like the NBN incl0ude managing the legal and logistical aspects of local site access in order to roll out and maintain networks, designing the details for individual connections, laying the fibres and building the networks using a team of project engineers, local site supervisors and qualified contractors, and installing the required connections to the premises, basement or node.

The company also engages contract managers to provide ongoing services to support essential network operation, including customer inquiries, fault management, and emergency response and repairs.

Service Stream has estimated the new contract will result in $8 million to $10 million of work in the 2016 Financial Year. Because of the flexibility of MIMA arrangements, delivery partners like Service Stream can secure additional work volumes in the coming years, depending on its performance, quality, speed, and safety. 

Besides providing services for fixed line fibre optic networks, the Service Stream Group also provides essential network services for mobile communications networks, electricity networks, gas distribution networks, and water networks for private and state-owned water utilities.

Service Stream operates out of more than 40 locations nationwide and maintains a workforce of around 1,500 employees and up to 3,000 active contractors.