Managing Engineering Knowledge Risk

Learn practical tools and techniques to retain business critical information before experts leave your organisation.
Managing Engineering Knowledge Risk

An Engineering Education Australia workshop:

Do you lose critical knowledge when experienced staff leave?

Engineering organisations know that many of their highly experienced staff are at or near retirement age. Further, engineers are in demand and experts of all ages are on the move. Loss of expert staff dilutes capability and may compromise business continuity for teams and the firm.

A critical question emerges: ‘Are we at risk of losing critical knowledge?’ 

Few firms can answer the question with confidence. At risk capability has not been specified; risks have not been quantified; ways to transfer hard-to-write-down knowledge are poorly understood; knowledge retention plans are rare; and succession planning approaches often have very limited impact.

This one-day course provides a practical and proven approach to mitigating knowledge risk. It comprises on-the-job tools and techniques developed in and for engineering settings.

Who should attend?

This course is aimed at engineering leaders and experts, practice managers and risk managers.

Upon completion, participants will understand knowledge risk in engineering firms, apply two approaches to identifying knowledge risk, use processes to prioritise relative risk, identify high priority knowledge to be transferred from expert to other staff and more. 

Full course outline

Getting started

  • What is ‘knowledge risk’ in engineering settings?
  • Limitations of succession planning approaches
  • Case study example

Identifying knowledge risk

  • Applying the ICU framework
  • Applying the knowledge lifecycle model
  • How to identify relative risk in your setting
  • Case study

Deciding WHAT to transfer from experts

  • Identifying and verifying the critical knowledge
  • Guided practice: identifying knowledge transfer priorities
  • Case study

Deciding HOW to transfer from experts

  • Developing an individual Knowledge Transfer Plan
  • Case study
  • What are the pitfalls and failure points for knowledge transfer efforts?

Developing your Knowledge Risk approach

  • Guided practice to develop your own plan for knowledge risk identification, prioritisation and mitigation

 

Date
27 / 06 / 2019 - 09:00 am to 05:00 pm
Registration Closes
25 / 06 / 2019 05:00 pm
Venue
Sydney (venue details sent upon registration)
Sydney
,
NSW
,
Cost
  • Members:
    $893.00
  • Non Members:
    $940.00
Key Speaker(s)
Facilitator: Dr Kate Andrews, Knowledge Management Expert
Host(s)
Engineering Education Australia
Event Contact