How to Build Client Relationships Remotely

Start time: 11:00am AEST. How do engineers and consultants build relationships and win work, from home, in a challenging market?
Remote working

Due to increasing community and government concern over Coronavirus, Engineers Australia has decided to temporarily suspend all face-to-face events. This includes events which meet our previously imposed attendee limits. We will continue to offer members access to our online events and services such as EAXchange. We are also working hard to deliver more for our members in this area over coming months.


How to Build Client Relationships Remotely

The majority of people working in consulting engineering and related industries now find themselves working from home, and many are reporting that opportunities for new work are reducing by the day.  One of the key challenges this situation poses to many people in our industry is how do I build relationships and win work, from home, in a challenging market?

In this webinar hosted in conjunction with Consult Australia and Engineers Australia, Keith Dugdale will share some specific ideas on what you can do immediately to remotely strengthen your existing client relationships and remotely build relationships with the clients you would like to have. He will also share insights into what other industries around the world are doing to address this same challenge at this time.

Hopefully be the end of the webinar you will have a few new ideas about how to approach your client relationships remotely, and undertake effective BD activities while working from home.


About the speaker: Keith Dugdale

Speaker Keith DugdaleKeith Dugdale is passionate about helping people build trust in business, and learning better and easier ways to ‘sell’.

A successful author, business coach and international speaker on client relationships and building trust in business, Keith works with clients all over the world. These are primarily professional services firms and other B2B organisations, but increasingly he finds himself working with more traditional product-based organisations as they strive to become more service-oriented to reduce the danger of commoditisation. Some of his current and past clients include VWR, Beca, Pitcher Partners, Deloitte, Aurecon, ARUP, Minter Ellison, PwC, AECOM, Calibre Consulting, Allens, and Adidas. 

He is the co-author of the best-selling Smarter Selling: How to grow sales by building trusted relationships, now in its second edition published by Financial Times Prentice Hall, and co-founder of The Academy of Trust.

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06 / 04 / 2020 - 11:00 am to 12:00 pm
Registration Closes
06 / 04 / 2020 09:30 am
Webinar Only
Webinar Only
  • Member Rate: $0.00 ($0.00 excl. GST)
  • Student Member Rate: $0.00 ($0.00 excl. GST)
  • Non-Member Rate: $0.00 ($0.00 excl. GST)
Key Speaker(s)
Keith Dugdale
Engineers Australia & Consult Australia
Event Contact
Maximum CPD Hours